Privacy Policy
How SIETZ AUTO Technologies collects, uses and protects your personal information — in compliance with India's IT Act 2000 and DPDP Act 2023.
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Introduction
This Privacy Policy ("Policy") describes how SIETZ AUTO Technologies Pvt. Ltd.("SIETZ AUTO", "we", "our" or "the Company") collects, uses, discloses and protects personal information obtained through our website www.sietz-india.com ("the Website").
This Policy is formulated in compliance with the Information Technology Act, 2000, the IT (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, and the Digital Personal Data Protection Act, 2023 (DPDP Act) of India, wherever applicable.
By accessing or using our website, you acknowledge that you have read, understood and agree to the practices described in this Policy.
Grievance Officer
As required under the Information Technology Act, 2000 and the DPDP Act, 2023, we have designated a Grievance Officer for all data-related complaints and queries:
Grievance Officer — Contact Details
Name
Mr. Charanjeet Juneja
Role
Grievance Officer (under IT Act)
Phone
0129-4103150Address
Plot No. 38, Sector 6, Faridabad, Haryana – 121006 (INDIA)
Company
SIETZ AUTO Technologies Pvt. Ltd.
We will acknowledge your complaint within 72 hours and endeavour to resolve it within 30 calendar days.
The Grievance Officer is the primary point of contact for any concern regarding the collection, use, storage or disclosure of your personal data. All requests to exercise data rights (Section 06) should also be directed to the Grievance Officer.
Personal Data We Collect
We collect the following categories of personal data:
a) Contact Form Data
When you submit a business inquiry via our Contact Us page, we collect your name, company name, email address, phone number and message content.
b) Career Application Data
If you apply for a position, we collect your name, email address, phone number, resume/CV and any other information you choose to provide.
c) Technical & Log Data
Our web servers automatically collect your IP address, browser type, operating system, referring URL and the pages you visit. This data is used solely for website security and performance.
d) Cookies
Small text files placed on your device. See Section 08 (Cookies & Tracking) for full details.
We do not collect sensitive personal data such as financial information, health records, biometric data or government identification numbers through this website.
Purpose of Collection and Use
We collect and use personal data only for the purposes described below. We do not use your data for unsolicited marketing or sell it to any third party.
| Data Type | Purpose of Use |
|---|---|
| Contact form data | To respond to your business inquiry, provide information about our manufacturing capabilities and facilitate potential OEM partnerships. |
| Career application data | To evaluate your application, contact you regarding the position and maintain recruitment records. |
| Technical / log data | To ensure website security, diagnose technical issues, analyse aggregate usage patterns and improve website performance. |
| Cookies | To enable core website functionality, remember preferences and, where opted in, measure aggregate site analytics. |
Consent Mechanism
We collect personal data only with your knowledge and, where required, your explicit consent.
a) Explicit Consent
Our contact form and career application form include a consent acknowledgement statement. By submitting these forms, you explicitly consent to the collection and use of your personal data as described in this Policy.
b) Implicit Consent
By continuing to use our website after being notified of our cookie use, you provide implicit consent to the use of functional cookies necessary for the website to operate.
c) Withdrawal of Consent
You may withdraw your consent at any time by contacting the Grievance Officer (see Section 01). Withdrawal will not affect the lawfulness of processing carried out prior to withdrawal. Note that withdrawal may limit our ability to respond to your inquiry or process your application.
d) Consent for Minors
Our website is not directed at individuals under 18 years of age. We do not knowingly collect personal data from minors. If you believe a minor has submitted data, please contact the Grievance Officer for immediate deletion.
Your Rights
Under India's applicable data protection laws, you have the following rights regarding your personal data held by SIETZ AUTO:
- Right to Access — Request a copy of the personal data we hold about you.
- Right to Correction — Request correction of any inaccurate or incomplete personal data.
- Right to Erasure — Request deletion of your personal data, subject to our legal obligations to retain certain records.
- Right to Withdraw Consent — Withdraw consent for processing at any time (see Section 04c).
- Right to Grievance Redressal — File a complaint with our Grievance Officer or, if unresolved, with the Data Protection Board of India under the DPDP Act, 2023.
- Right to Nominate — Under the DPDP Act, 2023, nominate another individual to exercise these rights on your behalf.
To exercise any of these rights, contact our Grievance Officer at the details in Section 01. We will respond within 30 calendar days.
Data Sharing & Disclosure
We do not sell, rent or trade your personal data. We may share data only in the following limited circumstances:
a) Service Providers
We use trusted third-party providers for website hosting and email delivery. These providers process data on our behalf under confidentiality obligations and are contractually prohibited from using your data for their own purposes.
b) Legal Requirements
We may disclose personal data if required by applicable law, a court order, or a lawful request from a government authority.
c) Business Transfers
In the event of a merger, acquisition or restructuring, personal data may be transferred to the successor entity under equivalent data protection obligations.
No personal data collected through this website is transferred outside India without ensuring appropriate safeguards as required by the DPDP Act, 2023.
Data Retention & Policy Updates
Retention Periods
- Contact form inquiries: up to 3 years from the date of last communication.
- Career applications (unsuccessful): up to 1 year from date of decision.
- Career applications (successful/ongoing employment): per applicable labour law.
- Technical server logs: up to 90 days on a rolling basis.
After the applicable retention period, personal data is securely deleted or anonymised.
Changes to This Policy
We may update this Policy periodically to reflect changes in our practices or applicable law. When we make material changes, we will update the "Last Updated" date at the top of this page. Continued use of our website after any changes constitutes acceptance of the revised Policy.
Contact
For all privacy matters, including this Policy, contact:
SIETZ AUTO Technologies Pvt. Ltd.
Plot No. 38, Sector 6, Faridabad, Haryana – 121006 (INDIA)
Phone: 0129-4103150
